Frequently Asked Questions

All of our servers run on a modified version of the Pterodactyl Panel.

If you feel your server might need an entire machine, feel free to contact us at dedicated@curiahosting.co.za for a quote.

Currently Curia Hosting only offers Minecraft and Rust servers, other games are not yet available.

You will receive multiple emails from PayFast over several days before your server will be disabled. If, after 7 days, you still have not paid for your server it will be deleted. Feel free to contact us before this to request an extension.

Your service can be cancelled at any time by sending us an email. There are no cancellation fees, and your server will usually be cancelled within the same day.

You may only have 6 backups at any given time. If you reach 6 backups, the oldest backup will be overwritten by each newer backup. Important backups can be preserved by "locking" them.

If your server is found to be abusing the shared CPU in such a way that interferes with other servers on the same node, your CPU usage may be throttled. Short bursts of high intensity usage, such as generating new chunks using an Elytra or creative/spectator mode. However consistently severe CPU usage would count as abuse.